Privacy Policy

1.Introduction

qjili ("we," "us," "our," or "the Company") operates the online gambling platform available at qjili.net and all associated services (the "Platform"). We are fully committed to safeguarding the privacy and personal data of every player who registers and uses qjili.

This Privacy Policy ("Policy") describes how qjili collects, uses, stores, discloses, and protects personal data obtained from users of the Platform. It applies to all Players registered on qjili, visitors to the website, and any other individuals whose personal data qjili processes in connection with the operation of the Platform.

By registering an account or using the qjili Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside qjili's Terms & Conditions, which are incorporated by reference.

2.Data Controller

For the purposes of the Data Privacy Act of 2012, qjili acts as the personal information controller in respect of all personal data collected from Players and website visitors through the Platform.

As personal information controller, qjili determines the purposes for which and the manner in which personal data is processed. qjili has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data protection laws. Inquiries related to data privacy may be directed to our support team at [email protected].

3.Data We Collect

qjili collects the following categories of personal data:

3.1 Identity Data

• Full legal name as it appears on a government-issued ID;
• Date of birth and age verification documentation;
• Government-issued identification number (e.g., PhilSys ID, passport, driver's license);
• Photographs or scanned copies of identity documents submitted for KYC purposes.

3.2 Contact Data

• Email address;
• Philippine mobile number;
• Residential address (province, city, barangay).

3.3 Financial Data

• GCash account number or mobile number linked to GCash/PayMaya;
• Bank account details for BPI, BDO, or Metrobank transactions (account name and number only);
• Deposit and withdrawal history denominated in Philippine Peso;
• Transaction reference numbers issued by payment processors.

3.4 Account and Activity Data

• Username and account ID;
• Login timestamps and session durations;
• Game history, wagering records, and betting activity;
• Bonus redemption history and promotional participation;
• Responsible gaming settings (deposit limits, self-exclusion status).

3.5 Technical Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Cookie identifiers and session tokens;
• Referring URLs and on-site navigation paths.

3.6 Communications Data

• Records of live chat, email, and support ticket correspondence with qjili;
• Feedback, complaints, and dispute records submitted through the Platform.

4.How We Collect Data

qjili collects personal data through the following channels:

4.1 Direct Collection. When you register an account on qjili, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in a promotion, you directly provide personal data to us.

4.2 Automated Collection. When you access and use the Platform, certain technical data is collected automatically through cookies, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser type, and on-site activity. See Section 9 for details on cookies.

4.3 Third-Party Sources. qjili may receive personal data from third-party sources in the following limited circumstances:

• From payment processors (GCash, PayMaya, BPI, BDO, Metrobank) to verify transaction details and confirm payment status;
• From identity verification service providers engaged by qjili to assist with KYC and AML compliance;
• From PAGCOR or other regulatory bodies where required by law or as part of regulatory compliance obligations.

5.Purposes & Legal Basis for Processing

qjili processes personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

• Account Registration and Management: To create, verify, and maintain your qjili account. Lawful basis: performance of a contract.
• Identity Verification (KYC): To verify your age (21+), identity, and eligibility to use the Platform. Lawful basis: legal obligation (PAGCOR and AML compliance).
• Payment Processing: To process deposits and withdrawals in Philippine Peso via local payment channels. Lawful basis: performance of a contract.
• Anti-Money Laundering (AML) Compliance: To monitor transactions and report suspicious activity as required under the Anti-Money Laundering Act (AMLA) of the Philippines. Lawful basis: legal obligation.
• Responsible Gaming: To implement and enforce deposit limits, self-exclusion, and other responsible gaming tools at the Player's request or as required by regulation. Lawful basis: legal obligation and legitimate interests.
• Customer Support: To respond to inquiries, resolve disputes, and provide assistance to Players. Lawful basis: performance of a contract and legitimate interests.
• Platform Improvement: To analyze usage patterns and improve the functionality, security, and user experience of the Platform. Lawful basis: legitimate interests.
• Marketing Communications: To send promotional offers and updates to Players who have opted in to receive such communications. Lawful basis: consent. Players may withdraw consent at any time.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorized access. Lawful basis: legitimate interests and legal obligation.

6.Disclosure of Personal Data

qjili does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only where strictly necessary and subject to appropriate data protection safeguards:

6.1 Payment Processors. GCash, PayMaya, BPI, BDO, and Metrobank receive transaction-related data necessary to process deposits and withdrawals. These providers operate under their own privacy policies and applicable Philippine financial regulations.

6.2 Identity Verification Providers. Third-party KYC service providers engaged by qjili may process copies of identity documents and verification data solely for the purpose of fulfilling our regulatory KYC obligations.

6.3 Regulatory Bodies. qjili is required by law to disclose certain data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities upon lawful request or as required by applicable regulation.

6.4 Technology and Infrastructure Providers. Cloud hosting, cybersecurity, and software service providers who support the operation of the Platform may process personal data as personal information processors acting under qjili's instructions and subject to binding data processing agreements.

6.5 Legal and Professional Advisers. qjili's legal counsel, auditors, and compliance consultants may access personal data on a confidential, need-to-know basis where required for the provision of their professional services.

6.6 Law Enforcement. qjili may disclose personal data to law enforcement agencies or courts where required to do so by a valid legal order, subpoena, or warrant issued under Philippine law.

7.Data Retention

qjili retains personal data only for as long as necessary to fulfill the purposes for which it was collected, subject to applicable legal and regulatory retention requirements. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AML obligations under Philippine law.
• Transaction and Financial Data: Retained for a minimum of five (5) years from the date of each transaction, consistent with the requirements of the Anti-Money Laundering Act.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, or longer where a dispute remains unresolved.
• Technical and Log Data: Retained for up to twelve (12) months, unless required longer for security investigations or regulatory compliance.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent having been obtained and revoked.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with qjili's data disposal procedures.

8.Data Security

qjili implements appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial data and identity documents;
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis;
• Regular security vulnerability assessments and penetration testing;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Staff training on data protection obligations and information security best practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, qjili will notify the National Privacy Commission and affected Players in accordance with the Data Privacy Act of 2012 and NPC Circular 16-03.

9.Cookies & Tracking Technologies

qjili uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the website. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies and security tokens. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: Remember your preferences, such as language settings and responsible gaming limits, to provide a more personalized experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players interact with the Platform, enabling qjili to identify usability issues and improve performance.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and abuse of the Platform.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect the functionality of the Platform and may prevent you from accessing certain features, including your account.

10.Your Data Rights

Under the Data Privacy Act of 2012, registered qjili players have the following rights with respect to their personal data:

Right	What It Means
Right to Be Informed	You have the right to be informed about how your personal data is collected and processed. This Policy fulfills that obligation.
Right to Access	You may request a copy of the personal data qjili holds about you, along with information about how it is being processed.
Right to Rectification	If any personal data qjili holds about you is inaccurate or incomplete, you have the right to request that it be corrected.
Right to Erasure	You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Right to Object	You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.
Right to Data Portability	You may request that your personal data be provided to you in a structured, commonly used, machine-readable format where technically feasible.
Right to Lodge a Complaint	You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact qjili's support team at [email protected]. We will respond to all verified data rights requests within fifteen (15) business days, as required under the Data Privacy Act of 2012. Identity verification may be required before a request is processed.

11.Children's Privacy

The qjili Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gambling in the Philippines. qjili does not knowingly collect or process personal data from persons under the age of 21.

Where qjili becomes aware that personal data has been collected from a person under the age of 21, such data will be deleted promptly and the associated account will be closed. If you are a parent or guardian and believe your child has registered on qjili, please contact us immediately at [email protected].

12.Cross-Border Data Transfers

qjili is operated primarily within the Philippines and processes personal data of Filipino players in accordance with Philippine law. In limited circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, such as international cloud infrastructure providers.

Where personal data is transferred outside the Philippines, qjili ensures that appropriate safeguards are in place, including contractual obligations requiring the recipient to apply data protection standards equivalent to those required under the Data Privacy Act of 2012. Such transfers are made only where necessary for the provision of Platform services and with appropriate regulatory authority where required.

13.Third-Party Services

The qjili Platform may incorporate or link to third-party services, including game content providers, payment gateways, and customer support tools. These third-party services operate under their own privacy policies, and qjili is not responsible for the data practices of third-party providers beyond the scope of the data processing agreements we maintain with them.

Players are encouraged to review the privacy policies of any third-party services they interact with in connection with the use of qjili. Where qjili engages third-party processors, they are bound by contract to process personal data only in accordance with qjili's instructions and applicable Philippine data protection law.

14.Changes to This Policy

qjili reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect how your personal data is processed or your rights in relation to that data — qjili will provide advance notice to registered Players via email or a prominent notice on the Platform, at least seven (7) days before the updated Policy takes effect.

For non-material clarifications and updates, the revised Policy will be posted on this page with an updated effective date. We encourage Players to review this Policy periodically to stay informed about how qjili protects their personal data. Continued use of the Platform following the effective date of any update constitutes acceptance of the revised Policy.

15.Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or the way qjili handles your personal data, please reach out to us through the following channel:

If you are not satisfied with qjili's response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and enforcing the Data Privacy Act of 2012.