Terms & Conditions

1.Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and qjili ("Company," "we," "us," or "our") governing your access to and use of the qjili online gambling platform available at qjili.net and all associated mobile applications, services, and content (collectively, the "Platform").

By registering an account, accessing the Platform, or placing any wager on qjili, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms and all policies incorporated herein by reference, including but not limited to the Privacy Policy and the Responsible Gaming Policy.

These Terms are written in English. In the event of any discrepancy between an English version and any translated version, the English version shall prevail.

2.Eligibility & Registration

2.1 Age Requirement. The qjili Platform is strictly restricted to individuals who are at least 21 years of age at the time of registration and for the duration of their use of the Platform. This age restriction is mandated by the Philippine Amusement and Gaming Corporation (PAGCOR) and is enforced without exception. By registering, you represent and warrant that you are 21 years of age or older.

2.2 Jurisdiction. qjili is operated and licensed under PAGCOR for the Philippine market. Access to the Platform is intended for individuals physically located in the Philippines. It is the Player's sole responsibility to ensure that accessing and using the Platform is lawful in their jurisdiction of residence.

2.3 Registration Requirements. To open a qjili account, you must provide accurate, complete, and current information including your full legal name, date of birth, email address, and Philippine mobile number. You agree to update this information promptly if any details change.

2.4 Age Verification. qjili reserves the right to require documentary proof of age and identity at any stage. Acceptable documents include a valid Philippine National ID, passport, driver's license, or other government-issued identification. Failure to provide satisfactory age verification documentation will result in account suspension and withholding of withdrawals until verification is completed.

2.5 Restricted Persons. The following individuals are not eligible to register or use qjili:

• Persons under 21 years of age;
• Persons who have self-excluded from qjili or any PAGCOR-regulated platform;
• Employees, contractors, agents, or immediate family members of qjili or its affiliated companies;
• Persons accessing the Platform from jurisdictions where online gambling is prohibited by local law.

3.Account Management

3.1 One Account Policy. Each Player may hold only one active account on qjili. The operation of multiple accounts by a single individual, whether under the same or different identities, is strictly prohibited. Where multiple accounts are identified, qjili reserves the right to close all associated accounts, void all bets, and confiscate balances.

3.2 Account Security. You are solely responsible for maintaining the confidentiality of your username, password, and any one-time passwords (OTPs) associated with your account. You must not share your login credentials with any third party under any circumstances. qjili strongly recommends enabling two-factor authentication (2FA) on your account.

3.3 Unauthorized Access. You must notify qjili's customer support immediately upon becoming aware of any unauthorized use of your account. qjili will not be liable for any losses arising from unauthorized access where the Player has failed to exercise reasonable care in safeguarding their login credentials.

3.4 Account Verification. qjili implements Know Your Customer (KYC) procedures in compliance with Anti-Money Laundering (AML) regulations applicable in the Philippines. Accounts may be placed on a verification hold at any time. During a verification hold, withdrawals will be suspended until the required documentation is reviewed and approved.

3.5 Inactive Accounts. An account is considered inactive if no login activity is recorded for a continuous period of 12 months. qjili reserves the right to charge an administrative maintenance fee on inactive accounts in accordance with applicable PAGCOR guidelines. Players will be notified prior to any such deduction.

4.Deposits & Withdrawals

4.1 Accepted Payment Methods. qjili accepts deposits and processes withdrawals exclusively in Philippine Peso (PHP) via the following local payment channels: GCash, PayMaya, BPI, BDO, and Metrobank. qjili does not accept deposits from third-party accounts or accounts not registered in the Player's own name.

4.2 Deposit Processing. GCash and PayMaya deposits are typically credited to your qjili PHP wallet within seconds of payment confirmation. Bank transfers via BPI, BDO, and Metrobank are subject to standard interbank processing times and may take up to one (1) banking day to reflect in your account.

4.3 Minimum and Maximum Limits. Minimum and maximum deposit and withdrawal limits apply and are displayed within the Platform's cashier section. These limits may be adjusted from time to time at qjili's discretion, with reasonable advance notice provided to Players.

4.4 Withdrawal Conditions. Withdrawals are processed only to payment accounts registered in the Player's own name that match the verified identity on file with qjili. Withdrawal requests are subject to identity verification, wagering requirement compliance, and AML review. qjili reserves the right to request supporting documentation before processing any withdrawal.

4.5 Withdrawal Processing Times. qjili aims to process approved withdrawal requests within one (1) to three (3) banking days. Processing times may vary depending on the payment method selected and the outcome of any required verification checks.

4.6 Refused Transactions. qjili reserves the right to refuse, reverse, or delay any deposit or withdrawal transaction where there are reasonable grounds to suspect fraudulent activity, money laundering, or breach of these Terms.

5.Bonuses & Promotions

5.1 General Bonus Terms. All bonuses, free bets, cashback credits, rebates, and promotional offers issued by qjili are subject to the specific terms and conditions communicated at the time of the offer, as well as the general bonus rules set out in this section. In the event of a conflict, the specific offer terms shall take precedence.

5.2 Wagering Requirements. Unless explicitly stated otherwise, all bonus credits and bonus-derived winnings are subject to a wagering requirement. The applicable wagering multiplier will be stated clearly on each promotion page. Wagering requirements must be met in full using eligible games before any bonus-related winnings may be withdrawn.

5.3 Bonus Eligibility. Bonuses are available to eligible registered Players only. Unless a promotion explicitly states otherwise, each Player is entitled to claim each promotion once. Claiming a bonus using multiple accounts or via any form of abuse will result in bonus forfeiture and account suspension.

5.4 Bonus Expiry. All bonus credits carry an expiry period, stated in the relevant promotion terms. Bonus credits and associated winnings that have not been used or withdrawn prior to the expiry date will be forfeited without compensation.

5.5 Modification and Withdrawal of Promotions. qjili reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Where a promotion is withdrawn, any bonus credits already credited to eligible Players prior to the withdrawal will be honored subject to the stated wagering requirements.

6.Gameplay Rules

6.1 Game Rules. Each game available on the qjili Platform is governed by its own specific rules, which are accessible within the game interface. Players are responsible for familiarizing themselves with the rules of each game before placing wagers. qjili accepts no responsibility for losses arising from a Player's failure to understand applicable game rules.

6.2 Bet Acceptance. All bets are subject to acceptance by qjili. A bet is not confirmed until the Platform issues a bet confirmation reference. In the event of a system error prior to confirmation, the bet will be considered void and any staked amount will be returned to the Player's account.

6.3 Minimum and Maximum Wagers. Minimum and maximum wager limits apply to all games on the Platform. These limits are displayed within each game interface. qjili reserves the right to adjust wager limits at any time.

6.4 Malfunctions and Errors. In the event of a technical malfunction, software error, or obvious error in odds or game outcomes, qjili reserves the right to void affected bets and return staked amounts. qjili's decision on such matters is final. No compensation will be payable for losses arising from a genuine technical malfunction.

6.5 Sabong and Live Streaming. Live sabong streams on qjili are sourced from PAGCOR-licensed cockpit arenas. Betting on sabong matches is subject to the specific sabong betting rules displayed in the relevant game interface. Match cancellations due to circumstances beyond qjili's control (including but not limited to arena closures, regulatory interventions, or force majeure events) will result in the return of staked amounts.

7.Prohibited Conduct

Players must not engage in any of the following prohibited activities on the qjili Platform:

• Opening, operating, or attempting to operate more than one account;
• Providing false, misleading, or incomplete registration information;
• Using the Platform for any unlawful purpose, including but not limited to money laundering or fraud;
• Colluding with other Players to gain an unfair advantage in any game;
• Using automated software, bots, scripts, or other artificial means to interact with the Platform;
• Exploiting bugs, errors, or loopholes in the Platform's software for financial gain;
• Engaging in arbitrage betting or any strategy designed to exploit bonus terms in bad faith;
• Charging back, reversing, or disputing any deposit made to qjili without first contacting support;
• Sharing, selling, or transferring your account to any third party;
• Threatening, harassing, or abusing qjili staff or other Players.

Violation of any of the above will result in immediate account suspension, forfeiture of balances, and may be referred to PAGCOR or appropriate law enforcement authorities.

8.Intellectual Property

8.1 Ownership. All content on the qjili Platform, including but not limited to software, text, graphics, logos, game interfaces, audiovisual content, and trademarks, is the exclusive property of qjili or its licensed content providers and is protected by applicable intellectual property laws.

8.2 Limited License. qjili grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms.

8.3 Restrictions. You must not reproduce, copy, distribute, publish, reverse-engineer, modify, or create derivative works from any content on the Platform without the prior written consent of qjili.

9.Limitation of Liability

9.1 Platform Availability. qjili provides the Platform on an "as is" and "as available" basis. While qjili endeavors to maintain continuous availability, we do not guarantee uninterrupted access and accept no liability for losses arising from downtime, technical faults, or interruptions to service outside our reasonable control.

9.2 Gambling Losses. qjili is not liable for any gambling losses incurred by Players in the normal course of using the Platform. Gambling involves inherent risk, and Players participate at their own discretion and risk.

9.3 Indirect Losses. To the maximum extent permitted by applicable Philippine law, qjili shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of or inability to use the Platform.

9.4 Cap on Liability. Where qjili is found liable for direct damages, the Company's total aggregate liability to any individual Player shall not exceed the total amount deposited by that Player in the 30 days immediately preceding the event giving rise to the claim.

10.Privacy & Data

qjili collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

qjili complies with applicable data protection laws in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173). Player data is used strictly for purposes related to the operation and improvement of the Platform, identity verification, AML compliance, and customer support.

11.Responsible Gaming

qjili is committed to promoting responsible gambling practices. The Platform provides tools including deposit limits, session time reminders, and self-exclusion options to help Players manage their gambling activity. These tools are accessible from within your account settings.

Players who believe they may be experiencing gambling-related harm are encouraged to visit qjili's Responsible Gaming page for detailed information on available support tools and resources. Self-exclusion requests are processed promptly and enforced immediately upon confirmation.

12.Suspension & Termination

12.1 Suspension by qjili. qjili reserves the right to suspend or terminate any account at any time, with or without prior notice, where there are reasonable grounds to believe that a Player has breached these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the Platform or the safety of other Players.

12.2 Effect of Termination. Upon termination of an account for breach of these Terms, any remaining balance may be forfeited at qjili's discretion, particularly where the balance was generated through prohibited conduct. Where an account is closed for reasons other than breach, qjili will process the return of any verified remaining balance to the Player's registered payment method.

12.3 Voluntary Closure. Players may request voluntary account closure at any time by contacting qjili customer support. Closure requests will be processed within five (5) business days, subject to the completion of any outstanding wagering requirements or pending withdrawal verifications.

13.Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or the use of the qjili Platform shall be subject to the exclusive jurisdiction of the appropriate courts or regulatory bodies of the Philippines, including PAGCOR where applicable.

Players agree to attempt good-faith resolution of any dispute with qjili's customer support team before initiating formal legal or regulatory proceedings.

14.Amendments

qjili reserves the right to amend these Terms at any time. Material changes will be communicated to registered Players via the email address on file or through a prominent notice on the Platform. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Terms.

Players who do not agree with any amendment should cease using the Platform and contact customer support to close their account prior to the effective date of the change.

15.Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the qjili Platform, please contact our support team through the following channel:

qjili aims to respond to all written inquiries within two (2) business days. For urgent account-related concerns, live chat is the fastest way to reach our team.